Privacy Policy

Last Updated: March 31, 2026

This Privacy Policy describes the practices of ISLO (“Studio,” “we,” “our,” and “us”) regarding the Personal Information we collect when you interact with our studio, website (islo.shop), and related services.

1. Data Collection

We collect information to provide a refined and personalized experience. This includes:

  • Provided Information: Name, email, shipping/billing addresses, and contact details provided during checkout or via our Support Studio.

  • Transaction Data: Details regarding the products you purchase, transaction amounts, and dates.

  • Automatic Data: When navigating our site, we automatically receive your IP address, browser type, and device identifiers to optimize site performance.

  • Tracking Technologies: We use cookies and similar technologies to understand user behavior, personalize your preferences, and track the effectiveness of our seasonal drops.

2. Strategic Use of Information

We utilize your data to:

  • Fulfill and ship your orders with precision.

  • Provide dedicated support for general and order inquiries.

  • Analyze site traffic to develop new products and features.

  • Protect the integrity of our studio against fraudulent activity.

  • Communicate exclusive updates and marketing content (only where opted-in).

3. Disclosure to Partners

We do not sell your personal information. We disclose data only to essential partners who assist in our operations:

  • Infrastructure Partners: We utilize global e-commerce solutions to host our digital storefront and manage secure transactions.

  • Logistics & Fulfillment: Your address is shared with global couriers to ensure successful delivery of physical goods.

  • Legal & Security: We may disclose information if required by law or to protect the safety of our collective.

4. International Standards & Rights

Regardless of your location, ISLO aims to uphold high data privacy standards.

  • Global Transfers: By using our services, you acknowledge that your data may be processed in the United States and other regions where our technical infrastructure is located.

  • User Rights: Depending on your jurisdiction (such as the EEA, UK, or California), you may have the right to access, correct, delete, or restrict the use of your data.

  • Exercise Your Rights: To submit a request regarding your data, contact us at foyezhi1@gmail.com.

5. California Privacy Rights (CCPA)

For residents of California, we acknowledge your rights to notice, access, and deletion. We may share hashed data with advertising partners for tailored marketing; you may opt out by contacting our support email. We do not knowingly collect data from individuals under the age of 16.

6. Security & Retention

We implement electronic and physical safeguards to protect your information. We retain your data only as long as necessary to fulfill your orders, comply with legal obligations, or resolve disputes. While we strive for total security, no digital transmission is 100% immune to risk.

7. Children’s Privacy

Our services are not directed toward children under 13. If we discover we have inadvertently collected such data, it will be deleted immediately.

Contact the Studio

For questions regarding these practices or to exercise your privacy rights, please reach out:

Email: foyezhi1@gmail.com

HQ: Selina Tower, Borobari, Akhalia, Sylhet 3100, Bangladesh

WhatsApp: +880 1719 643490